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FAQ's

Holds our faq’s and faq specific data

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  2. FAQ's

How can I use Mermaid to calculate my ROI on new pumps?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

The default settings of Mermaid’s Evaluation Report shows the efficiency of the pumps of a lift station compared to the most efficient within this lift station. If you know that…

Continue ReadingHow can I use Mermaid to calculate my ROI on new pumps?

How can I be sure that abnormal current phase balance is not caused by a faulty or inaccurate sensor?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

Connect all 3 current sensors on the same wire. If you read the same value in Mermaid’s Real Time, then you know that the current sensors are accurate and if…

Continue ReadingHow can I be sure that abnormal current phase balance is not caused by a faulty or inaccurate sensor?

Why ARE all LEDs off on the Mermaid every time I get back to the download its data?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

The default setting of the Mermaid data logger is to have its LED's operating when in communication with a computer, then up to half an hour after the end of…

Continue ReadingWhy ARE all LEDs off on the Mermaid every time I get back to the download its data?

What is the difference between a SCADA software and Mermaid or MaidMaps?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

SCADA means Supervisory Control And Data Acquisition, therefore it is made to remotely control equipment and record data. There is nothing in this word related to processing the recorded data…

Continue ReadingWhat is the difference between a SCADA software and Mermaid or MaidMaps?

Can I use a cellular modem to download my data?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

Yes, through the Ethernet port.

Continue ReadingCan I use a cellular modem to download my data?

What is the difference between your Volucalc and the one I bought 15 years ago, the one that I still use today?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

Technology, accuracy, information on display, quality of the reports, Internet connection, USB download, etc.

Continue ReadingWhat is the difference between your Volucalc and the one I bought 15 years ago, the one that I still use today?

What is the difference between Volucalc and Volucalc RT.

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

Volucalc is able to calculate flow in and out of a pump station, at the end of a pump cycle, but it could also takes a few cycles, depending of…

Continue ReadingWhat is the difference between Volucalc and Volucalc RT.

Why are you the only manufacturer of new models of volumetric flow meters?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

We are not the only one, but we are the only manufacturer that is selling a model created by our staff back in 1992! Another major flow meter manufacturer had…

Continue ReadingWhy are you the only manufacturer of new models of volumetric flow meters?

How do I select the right current sensor model for the type of equipment monitored?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

Ultimately, the goal is to maximize the resolution of the current reading without missing any valuable data. With motors, the problem is that the starting current peak is 5 to…

Continue ReadingHow do I select the right current sensor model for the type of equipment monitored?

Do I need the voltage transformer unit to calculate the pump efficiency?

  • Post author:maidlabs_admin
  • Post published:April 8, 2014
  • Post category:

Using the voltage transformer increases the accuracy of the power consumption calculated. However, because the voltage is usually very stable, it is possible to manually enter the voltage in Mermaid,…

Continue ReadingDo I need the voltage transformer unit to calculate the pump efficiency?
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